Privacy Policy

Privacy Policy - Fragile Eccentrics

This Privacy Policy outlines how Fragile Eccentrics, operating under the domain fragileeccentrics.com (referred to as the “Site” or “we”), collects, utilizes, and discloses your Personal Information during your visits or purchases on the Site.

Collecting Personal Information:

When you visit the Site, we gather specific information related to your device, interactions with the Site, and data necessary for order processing. Additionally, if you reach out to us for customer support, we may collect additional information. In this Privacy Policy, the term "Personal Information" encompasses any data uniquely identifying an individual. Please review the list below for details on the Personal Information we collect and its purpose.

• Device Information:

  • Collected Examples: Web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and Site interaction.
  • Purpose: Ensuring accurate Site loading, performing analytics on Site usage for optimization.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor Shopify for business purposes.

• Order Information:

  • Collected Examples: Name, billing address, shipping address, payment information (credit card numbers, email address, phone number).
  • Purpose: Providing products/services, processing payments, arranging shipping, sending invoices/order confirmations, customer communication, risk screening, and offering information/advertising based on preferences.
  • Source: Directly collected from you.
  • Disclosure: Shared with our processor Shopify for business purposes.

• Customer Support Information:

  • Collected Examples: [Specify relevant information]
  • Purpose: Providing customer support.
  • Source: Directly collected from you.
  • Disclosure: [Specify relevant information]

Sharing Personal Information:

We share Personal Information with service providers to assist in delivering our services and fulfilling contracts. Examples include Shopify for powering our online store and complying with legal obligations.

Behavioral Advertising:

Personal Information is utilized for targeted advertising or marketing communications. We use Google Analytics to understand Site usage. You can opt-out of Google Analytics here. For more details on targeted advertising and opt-out options, visit the Network Advertising Initiative’s educational page here.

Using Personal Information:

We use your Personal Information to offer our services, including product sales, payment processing, order fulfillment, and keeping you informed about new products, services, and offers.

Lawful Basis:

As per the General Data Protection Regulation (GDPR), if you reside in the European Economic Area (EEA), we process your personal information under various lawful bases, including consent, contract performance, legal compliance, protecting vital interests, performing tasks in the public interest, and pursuing legitimate interests that don't override fundamental rights.

Retention:

We retain your Personal Information for our records when you place an order unless you request its erasure.

Cookies:

Cookies are used to enhance your Site experience. You can control and manage cookies through your browser settings. For more information, refer to your browser’s help file or visit www.allaboutcookies.org.

Do Not Track:

Due to the lack of consistent industry standards for responding to "Do Not Track" signals, we do not modify our data collection practices when such a signal is detected.

Changes:

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

Contact:

For inquiries, complaints, or more information about our privacy practices, contact us via email at customerservice@fragileeccentrics.com or by mail at P.O. Box 6451, Round Rock Texas 78683, United States

If unsatisfied with our response, you can lodge a complaint with the relevant data protection authority here.